Skills

Skills Summary

Web Content Marketing

As a versatile web content marketer, I am proud to contribute stellar, top-quality creative content to every project in which I am involved.

Creative Media Development

As an award-winning journalist, I employ my second-nature ability to enterprise and create accurate, comprehensive, concise, and compelling content on virtually any topic by applying research, interviewing, and investigation skills.

Writing and Storytelling

A storyteller by nature, my industry expertise spans a variety of media, including newspaper and magazines; radio; television; and digital and social media.

Awards and Honors

Seamlessly merging written information with graphic imagery and elements of technical display, my professional endeavors have been recognized by nationally-acclaimed organizations, including:

Associated Press (AP)
National Association of Broadcasters (NAB)
Council for Advancement and Support of Education
Radio, Television & Digital News Association (RTDNA)

Career Snapshot

• versatile web content marketer
• award-winning journalist
• accomplished voice talent

• customer service expertise
• stand-out client relations
• customer experience champion

• technical and non-technical skills
• flair for technical writing
• troubleshooting specialist

• highly-adaptable / welcome change
• collaborative focus / team-oriented
• community-minded / avid volunteer

Personality Characteristics

• loyal and dependable
• ethical and trustworthy
• cooperative team player

• kind and conscientious
• respectful and responsible
• genuine and sincere

• accessible and approachable
• amiable and empathetic
• strong moral integrity

• focused and disciplined
• pro-active and resourceful
• articulate and detail-oriented

Core Skills

Web Marketing

Web Project Management
Content Strategy
Information Architecture (IA)
Content Creation
Graphic Design
Search Engine Optimization (SEO)
HTML | CSS | JavaScript
Web Usability and Accessibility
User Testing
User Experience (UX)
Data Analysis
Web Content Management

Writing and Storytelling

Articles and Blogs
Academic Writing
Business Writing
Copywriting
Creative Writing
Script Writing
Speech Writing
Technical Writing
Web Content Writing
Micro-content and Metadata
Editing and Proofreading
Journalism and Photojournalism
Executive/Internal Communication
Research and Summary
Resumes and Career Documents

Technical Skills

Operating Systems
Mac | PC | iOS | Android

Microsoft Office Suite
Adobe Creative Suite

Graphic Design
Photoshop | Venngage | Pixlr

Wireframe Tools
Gliffy | Hype | Quirk Tools

Content Management Systems (CMS)
Percussion | WordPress | Oracle WebCenter

Project Management Tools
Asana | Trello | Quip | Slack

Quality Control
Browser Stack | Bugzilla | GT Metrix

Analytics and Website Data
Google Analytics | Site Improve

Teleconference
Skype | GoToMeeting | WebEx

Customer Service & Client Relations

Restaurant and Retail

◦ country club server
◦ short-order cook/food preparation
◦ supermarket cashier/deli associate
◦ convenience store clerk/fuel attendant
◦ shoe salesman

Entertainment

◦ drive-in movie theater projectionist
◦ event concessions clerk

Youth & Education

◦ traffic safety course facilitator
◦ standardized test scoring evaluator
◦ day and summer camp counselor
◦ archery/sports instructor

Miscellaneous

◦ political campaign assistant
◦ call center agent (revenue services)
◦ lawn maintenance worker
◦ animal care professional